Privacy Policy

Effective Date: 15 October 2024

At Awaken Journeys, accessible from www.awaken-journeys.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you when you visit our site, make a booking, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, mailing address, and payment information.

  • Non-Personal Information: Browser type, IP address, pages visited, time spent on our site, and other usage data collected through cookies and tracking technologies.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.

  • To process your bookings and transactions.

  • To communicate with you, including sending confirmation emails, newsletters, and promotional materials.

  • To personalize your experience on our website.

  • To analyze usage and trends to enhance our website's functionality and user experience.

  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, travel partners).

  • Legal Authorities: If required by law or in response to legal requests, we may disclose your information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small data files placed on your device that help us analyze web traffic and customize your experience. You can control cookie settings through your browser; however, disabling cookies may affect your experience on our site.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to request corrections to inaccurate or incomplete information.

  • The right to request deletion of your personal information, subject to certain exceptions.

  • The right to opt out of marketing communications.

To exercise these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Awaken Journeys office@awaken-journeys.com